1. Introduction

Welcome to wool. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions . Please read them carefully before using our services.

2. Definitions

• “User” refers to anyone who accesses or uses the Website.
• “Service” refers to the delivery, software, and other related services provided by wool.
• “We,” “Us,” and “Our” refer to wool.

3. Use of Services

• You agree to use our services for lawful purposes only. You must not use our services to violate any local, national, or international laws or regulations.
• You must not misuse our services by knowingly introducing viruses, trojans, or other material that is malicious or technologically harmful.

4. Accounts and Registration

• To access certain features of our services, you may be required to create an account. You agree to provide accurate and complete information and to keep this information updated.
• You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. Services

• Wool provides AI and Machine Learning-powered delivery optimization services, including route planning, space management, and personalized user experiences.
• We aim to provide sustainable, local, and responsible delivery solutions with a focus on innovation and precision.

6. Payments and Fees

• Users may be required to pay fees for certain services. All fees are non-refundable unless stated otherwise.
• We reserve the right to change our fees at any time, but we will provide notice of such changes before they take effect.

7. Limitation of Liability

• Wool is not liable for any damages or losses resulting from the use or inability to use our services.
• We are not responsible for lost, damaged, or delayed parcels due to circumstances beyond our control.

8. Termination

• We may terminate or suspend your account or access to our services at any time, without prior notice or liability, if you breach any of these Terms.

9. Intellectual Property

• All content on the Website, including but not limited to text, graphics, logos, and software, is the property of wool or its content suppliers and is protected by intellectual property laws.

10. Governing Law

• These Terms are governed by and construed in accordance with the laws of the jurisdiction in which wool operates.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at contact@woolinc.com.